Support with your business bill

We know it’s a difficult time to do business right now. If you're having trouble affording to pay your bill, please don't ignore it. We have a number of ways we may be able to help you and make your bills more affordable.

Spread the cost of your bill

You can pay by instalments weekly, monthly, or 6 monthly, rather than paying in full when you receive your bill. Most of our customers prefer to pay by Direct Debit as it spreads the cost without charge, the payments are taken automatically, and it's covered by our Direct Debit guarantee. Alternatively you can set up a payment card if a direct debit isn't for you.

Save money with a water meter

If you don't use much water, or are just looking to reduce your bill then you might save money by having a water meter installed, that way you'll only pay for the water you use. If you already have a water meter then you can save money by saving water, more information on how to be efficient with water is available here.

Request a payment plan

If you need a little help, we can look to set up an affordable payment plan with you. If you fill in this form we will aim to give you a call back within two working days.

Contact our debt team

Speak to an advisor

If you have any queries or concerns on paying your water bill, please speak to our friendly advisors.

0303 313 0022

8am to 6pm Monday to Friday. This is a toll-free telephone number.