If your premises has a water meter, you'll get a measured bill for the water you have used over the billing period. On this page, we break down how we calculate your bill and provide information on charges.
If you have a water meter, your bill will be made up of two parts - Non-Household measured charges, and a service charge.
Non-Household measured charge
Using the readings you give us from your water meter we will work out how much water you have used and charge per cubic meter*.
Water - £1.5889 per cubic meter
Sewerage - £2.0446 per cubic meter
*A cubic meter is 1000 litres or 220 gallons - the equivalent of 12 washing machine cycles, 12 baths, or 28 showers.
Contact Us
If you are an open water customer you can contact us here.
8:00am - 6:00pm Mon-Fri
Out of hours: 0800 260 5053