Information and resources about our Regulatory policies, codes of practice and charges.
Contact Us
If you are an open water customer you can contact us here.
0800 260 5051
8:00am - 6:00pm Mon-Fri
Out of hours: 0800 260 5053
Other contact options
Please contact the Wholesale Service Centre on 0800 260 5053 or at wholesaleservicecentre@dwrcymru.com.
Please contact the Business Customer Team on 0800 260 5051 or at BCT@dwrcymru.com.