Help and Advice

Having a water meter installed could potentially save you money on your bill.

Find out more information about your measured charges.

Added to water supply charges to relevant industrial customers who are defined within divisions 1-5 of the Standard Industrial Classification List 1980 (SIC).

As a business owner or employee, it can sometimes be hard to know exactly which pipework you are responsible for.

As a business customer, you are responsible for all the water pipework located within the boundary of your site.

Wet wipes are the biggest cause of blockages on our network, and that’s why we really need your help.

Most companies and organisations know how much water they use but may not always use this knowledge to help them reduce their water consumption.

It's important to prepare your business ready for the cold Winter months. We have put together some tips to make sure your business is ready.

Find out more about the water regulations that impact your business.

Advice on what you need to consider to make sure your water is safe to use once your property or business reopens.

Here are some posters to encourage your staff and customers to save water.

An accurate and flexible way of recording and monitoring water usage, safeguarding premises, and helping to identify any wasteful water usage or leakage.

If you own or manage a caravan park, here’s a handy bank of advice for you.

If you’re a school, college, university or nursery, here’s some helpful information for you.

If you manage an industrial estate or business park with multiple units or you’re part of an industrial estate, here’s some helpful information for you.

If you own, manage or work in an office premises, here’s some helpful information for you.

If you need to report on your carbon consumption, then it can be helpful to understand the carbon produced through the water your organisation uses.