Electronic Data Interchange
At Welsh Water we take a proactive approach to ensuring we can provide flexible billing options for our water customers.
We have recently expanded our flexible billing options which already include paper billing and consolidated billing and we have invested in developing our electronic billing (EDI) capabilities.
We are now able to provide e-billing to the UK industry standard, TRADACOMS 26 version 3 protocol.
EDI, also known as Electronic Data Interchange enables billing data to be sent directly from one computer system to another, eliminating paper, speeding up processing times and cutting costs associated with manual processing.
- Must be a business customer with 10 or more sites within Welsh Waters operating area
- Must be capable of receiving and processing TRADACOMS 26 version 3 protocol
- Not suitable for trade effluent accounts
How Do I Apply for EDI?
To find out if you are eligible to receive EDI to replace your paper bills please complete the EDI application form below. Or if you have any questions please contact our Commercial Billing Team at firstname.lastname@example.org
Frequently Asked Questions
EDI, also known as Electronic Data Interchange enables billing data to be sent directly from one computer to another, eliminating paper, speeding up processing times and cutting costs associated with manual processing.
Monthly, before the 7th of each month.
No. The EDI message is the invoice and replaces the paper bill.
Yes, subject to the EDI Terms & Conditions you may revert back to paper billing.
Yes, if you meet the eligibility criteria in order to apply for EDI billing, we can then work with you to agree the accounts that are suitable.
Yes. You can contact the Commercial Billing Team at email@example.com and ask for further information.
No, EDI is the computer-to-computer transfer of invoices between two organisations using an agreed industry standard. Consolidated billing does not meet this criteria, but if you are interested in finding out more about consolidated billing please contact us at Consolidated.Billing@dwrcymru.com
If you haven't been able to find the information you are looking for here, you can contact the Commercial Billing Team at firstname.lastname@example.org
EDI Terms and Conditions