Business charges


There are three types of measured water and sewerage charges.

Our Charges

The standard measured tariff where a measured supply of water is made available subject to our standard terms and conditions of metered water. The sewerage charges are usually calculated on the assumption that 95% of the water consumption recorded by the meter is discharged to the sewer. If you believe that consistently less than 95% of the recorded water supplied is discharged to the sewer please download the attached form, complete it and return it to us at P.O. Box 690, Cardiff, CF3 5WL.

Where it is not reasonably practicable to fit a meter, or it is unreasonably expensive to fit one, then we may charge on an assessed measured basis.

Customers may choose our industrial tariff when a large volume of water is used at a single site and/or the discharge of sewage is 100 Ml or more per annum from a single site. If you think you may benefit from this tariff please download the attached form, complete it, and return it to us at P.O. Box 690, Cardiff, CF3 5WL.

For traders who have been permitted to discharge trade effluent directly or indirectly to a public sewer, they will be charged on our trade effluent tariff. This will either be on our standard tariff, or where the volume of effluent discharged from a single site is 100 Ml or more, then you may choose the industrial tariff. If you think you may benefit from this tariff please download the attached form, complete it, and return it to us at P.O. Box 690, Cardiff, CF3 5WL.

VAT is not currently chargeable on sewage services.

VAT will be added to water supply charges to relevant industrial customers who are defined within divisions 1-5 of the Standard Industrial Classification List 1980 (SIC):

Division 1: Energy and water supply industries.

Division 2: Extraction of minerals and ores other than fuels; manufacture of metal, mineral products and chemicals.

Division 3: Metal goods, engineering and vehicle industries.

Division 4: Other manufacturing industries.

Division 5: Construction.

Where supplies are for both relevant industrial activities and other purposes, VAT is chargeable if the predominant activity of the customer falls within any of the above divisions.

Water supply charges to all other customers are zero rated for VAT purposes.

Other Charges

Other services provided by the company may be subject to vat as described in our Scheme of Charges booklet, and we will be happy to provide details when quotations are requested.